9/22/2023 0 Comments Wayfair return policyThen, if you aren’t satisfied within that time frame, you can return it (for free) or do a free exchange. You get 100 days to try a mattress to decide if you like it. Mattresses Have a Longer Return Policy (With Exceptions)įortunately, Wayfair has a more liberal return policy on mattresses. In addition, if a delivery person delivered the item and they assembled the product for you, Wayfair won’t refund the assembly costs. Typically they charge $4.99 for products up to $35 and higher shipping prices for more expensive items. In addition, Wayfair won’t refund the shipping charges you paid to have the item shipped to you. Instead, Wayfair charges a fee based on the package size and the location it’s sent to. In most cases, return shipping isn’t free. Instead, you must return all ten items or none. For example, if you bought items as part of a 10 for $50 sale, you can’t return one item. Lastly, you can’t return bundled items UNLESS you return the entire bundle. Make sure to read the fine print and know the product’s condition before buying it to ensure you don’t lose money. If you make an impulse purchase because of the lower prices, you might regret it. You also cannot return live plants, swatches, or items marked ‘not returnable’ on the website.Ĭlearance and open box items concern me the most. If you buy either, make sure you’re 100% certain about your purchase. Personalized items and gift cards are the most common items on the list, but a few others might take you by surprise.įor example, you cannot return clearance or open box items. Like most store return policies, Wayfair lists items you cannot return. You Cannot Undo This Vera Peschauer GIFfrom You Cannot Undo This GIFs Wayfair’s return policy makes them sound strict, but I personally have had a defective product from them after a few months of owning the product, and they stood behind their products, making the situation right from the start. For example, if you bought a dresser and one drawer is defective, they’ll typically send a new drawer without charging you. However, Wayfair doesn’t always require you to return the defective item. If you don’t return the original product (if they ask for it), they’ll reverse the refund or charge you for the replacement if they sent one. I suggest taking pictures immediately of the damage and having a timestamp on the picture to prove it arrived damaged and that you didn’t do it. They may require pictures of the damage, and usually require you to ship the damaged item back. Contact Wayfair as soon as you realize the item has damage. If you receive damaged or defective items, your return window is still 30 days. If the original packaging isn’t reusable, you can use a different box, but it should be similar in size and no larger than 108 inches long. Wayfair also prefers all items shipped back in their original packaging. But if you can’t prove it arrived damaged, you won’t be able to return the product. If the item arrives damaged, of course, you have options. If you received the items disassembled and you assembled them, you must disassemble them for the return. Most obviously, the items shouldn’t be damaged, and as we said, they must be in the original packaging. Stickergiant What Are The Requirements GIFfrom Stickergiant GIFsīesides the 30-day window, all Wayfair returns must meet these requirements.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |